# Proof of delivery, fleet and warehouse records that hold up

> Logistics workflow software for proof of delivery, vehicle bookings, incidents and inventory adjustments, with located photos, signatures and verifiable PDFs.

In logistics and distribution, most disputes come down to one question: what happened at the dock or at the customer's door. Was it delivered, to whom, in what condition and when.

The answers usually live in a driver's camera roll, a signed paper slip that may or may not make it back to the office, and a spreadsheet of vehicle bookings. When a customer disputes a delivery or a truck comes back with a dent, someone has to piece the story back together.

## Where the work gets stuck

### Delivery disputes with no proof

Today: A customer says the shipment never arrived or arrived damaged, and the paper slip is missing.

With a process: Proof of delivery records each delivery with located photos and the receiver's signature, and issues a delivery receipt PDF with a verification code.

### Vehicles that come back different

Today: Mileage, fuel and existing damage are not recorded at pick-up, so nobody knows who was driving when the new dent appeared.

With a process: Vehicle booking records odometer, fuel and damage with photos at pick-up and again on return, and calculates the distance driven.

### Accidents handled by phone

Today: After an incident, the photos, police report, insurance claim and repair are tracked by different people in different places.

With a process: Vehicle incident keeps the scene photos, the claim, the repair cost and the vehicle's return to service on one record.

### Warehouse counts corrected quietly

Today: Differences between the system and the shelf are fixed without a reason, and nobody above the warehouse lead sees them.

With a process: An inventory adjustment lists each difference and its value, and the total decides who approves it.

## Processes to start with

- [Proof of delivery](https://easy.wf/templates/proof-of-delivery.md): The driver records each delivery with located photos and the receiver's signature, and a delivery receipt PDF is issued.
- [Vehicle booking](https://easy.wf/templates/vehicle-booking.md): Book a truck or van and record mileage, fuel and damage at pick-up and on return.
- [Vehicle incident](https://easy.wf/templates/vehicle-incident.md): Report an accident with photos from the scene, then follow the insurance claim and the repair.
- [Daily vehicle check](https://easy.wf/templates/daily-vehicle-check.md): Drivers check tires, lights, brakes and fluids before the first trip with a photo of each side, and defects go to maintenance with a deadline.
- [Inventory adjustment](https://easy.wf/templates/inventory-adjustment.md): Justify count differences in the warehouse, with the total value deciding who approves.
- [Safety inspection](https://easy.wf/templates/safety-inspection.md): Walk the warehouse or yard with a checklist, back it with located photos and open corrective actions.
- [Maintenance request](https://easy.wf/templates/maintenance-request.md): Report a broken dock door, forklift or rack, approve the repair cost and confirm the work was done.
- [Customer complaint](https://easy.wf/templates/customer-complaint.md): Customers report a late or damaged shipment through a public link and follow the answer on their own page.
- [Invoice approval](https://easy.wf/templates/invoice-approval.md): Confirm a carrier or supplier actually delivered before their invoice is scheduled for payment.

## What matters most

- Photo evidence: Delivery and damage photos are stamped with the time and location where they were taken.
- Signatures: The receiver signs on the driver's phone with a typed name and acceptance, recorded in the timeline.
- Generated PDFs: A delivery receipt PDF is generated from your template, with your logo, the delivery details, the photos and the signature.
- Verifiable documents: Each issued document carries a code that anyone, including your customer, can check at /verify.
- Works on the phone: Drivers and warehouse staff use it on their phone, installed like an app.
- Public request forms: Customers report a problem with a shipment through a public form, without an account.

## Questions

### Is Easyflow a TMS or a WMS?

No. It does not plan routes, dispatch loads or manage stock locations. It records the deliveries, inspections and approvals around those systems and can send data to them through signed webhooks.

### Can drivers use it without a computer?

Yes. It runs in the phone browser and installs like an app. Photos are taken inside the step and stamped with time and location.

### Can a customer check that a delivery receipt is genuine?

Yes. Every generated document carries a verification code, and anyone can check it at /verify.

### Does every driver need a user?

Drivers who record deliveries fill steps inside the company, so they are users. Customers who report a problem through a public form are not.

Page: https://easy.wf/industries/logistics