# Change request workflow template

> Plan a change in a production system, get it approved, execute it and record the outcome.

Category: IT. 5 steps, 19 form fields.

## Steps

### 1. Change

Owner: Whoever starts the request.

Describe what will change and when.

Fields:

- Title (text, required)
- System or service (text, required)
- Type (choice, required)
- What will change and why (long text, required)
- Planned start (date and time, required)
- Planned end (date and time, required)
- Will there be downtime? (choice, required)

### 2. Technical plan

Owner: The requester.

Detail how it will be done and how to undo it.

Fields:

- Risk (choice, required)
- Step by step (long text, required)
- Rollback plan (long text, required)
- Notice to users (long text, required)
- Test evidence (files)

### 3. Approval

Owner: A person or team you choose.

Two approvers review the plan and the window.

Approval: Approvers you choose, 2 approvals needed.

Due in 2 days (business time).

Fields:

- Window (checkbox, required)
- Notes (long text)

### 4. Execution

Owner: A person or team you choose.

Execute the change and record the result.

Fields:

- Executed at (date and time, required)
- Result (choice, required)
- What went wrong? (long text, required)

### 5. Validation and closing

Owner: A person or team you choose.

Make sure everything is stable before closing.

Due in 2 days (business time).

Fields:

- Validation (checklist)
- Notes (long text)

Use this template: https://easy.wf/register
Page: https://easy.wf/templates/change-request