A leaking pipe, an air conditioner that stopped, a machine making a new noise: somebody notices and tells whoever is nearby. After that it depends on memory. Urgent repairs wait behind small ones, contractors are hired without anyone checking the price, and nobody confirms the problem was actually solved.
This template gives every repair a request with an owner. The requester says where the problem is, picks the type (electrical, plumbing, air conditioning, machinery, building, furniture or other) and the urgency, from “can wait” to “urgent: safety risk or work stopped”, describes it and adds photos. Maintenance has one business day to diagnose it, choose between the internal team and an outside contractor, estimate the cost and schedule the job. Repairs estimated above $500 need an approval that records the cost center. The work is then done and recorded with a materials table and labor, the form calculates the final cost, and the requester confirms the problem is gone.
It works for offices, stores, warehouses, schools and small plants where a facilities person or a small maintenance team takes requests from many people. For example, a $180 faucet replacement goes straight to execution, while a $1,200 compressor repair waits for approval.