Easyflow for retail
The same routine in every store, with proof it happened
A store opens at the same time every day, and the routine is supposed to be the same in every location: count the drawer, check the floor, fix what is wrong. With five or fifty stores, the district manager cannot be everywhere to see it.
Meanwhile requests pile up from the other direction. A customer wants a refund above what the store can approve, a cooler stops working, the cycle count is short again. Each one goes to a different person by phone or text, and head office sees the result weeks later.
Free for 14 days. No credit card.
Where the work gets stuck today
And what changes when each routine becomes a clear process with an owner, a form and a deadline.
Opening checklists filled from memory
TodayA paper checklist gets ticked at the end of the day, or not at all, and nobody at head office can tell which store skipped it.
With a processThe store opening checklist starts every morning on a schedule and asks for a photo of the shop floor, stamped with time and location.
Refunds decided store by store
TodayEach manager applies a different rule, and large refunds go out before anyone at head office sees them.
With a processRefunds move through analysis and finance approval, and discounts above a store's limit go to the right person, the same way in every location.
Complaints lost between channels
TodayA customer complains at the counter, by email and on the phone, and each channel has a different owner.
With a processA public complaint form gives every customer the same entry point and a tracking page, and the team answers within a deadline.
Shrink nobody explains
TodayInventory differences are adjusted so the system matches the shelf, without a reason attached.
With a processEach adjustment lists the differences and a probable cause, and the total value decides who approves it.
Processes to start with
Ready-made templates you can adapt in minutes. Open one to see every step, field and approval.
Store opening checklist
The daily opening routine with opening cash and a photo of the shop floor, scheduled to start every morning.
Store → Opening → Follow-upStore closing checklist
The nightly closing routine with the cash handover, the alarm and a located photo of the locked storefront, scheduled every evening with staff taking turns.
Store → Closing → Follow-upEnd-of-day cash count
The cashier counts the drawer against the register report at closing, and a manager reviews only when the count does not match.
Count → Manager reviewCustomer refund
Handle a refund from analysis to payment, with finance approval and a final step to tell the customer.
Request → Analysis → Finance approval → Refund payment → Tell the customerCustomer complaint
Customers open a complaint through a public link and follow it on their own page while the team works on it.
Complaint → Triage → Resolution → ClosingInventory adjustment
Justify count differences per location, with the size of the loss deciding who approves.
Count → System adjustmentMaintenance request
Stores report a broken cooler, door or light with photos, the cost is approved and the repair is confirmed.
Request → Assessment → Cost approval → Execution → Confirm the repairWarranty claim
Customers send photos of the defect through a public link and receive a signed warranty decision.
Claim → Technical inspection → DecisionDiscount approval
Store staff ask for a discount above their limit, and the outcome of the sale is recorded with the decision.
Request → Sales manager approval → Director approval → Deal outcomeEmployee onboarding
Get a new store hire ready with paperwork, equipment, accesses and a planned first day.
New hire → Paperwork → Equipment and accesses → First day → 30-day check-inWhat matters most here
Recurring schedules
Each store's opening checklist can start on its own every morning, so it is waiting when the manager arrives.
Photo evidence
Photos are stamped with time and location, so a shop floor photo shows where and when it was taken.
Works on the phone
Store staff use it on a phone, installed like an app, with no computer needed at the counter.
Public request forms
Customers submit complaints and warranty claims through a public form, without an account.
Request tracking
The customer follows their request on a tracking page and gets email updates as it moves.
Deadlines and escalation
Overdue steps send reminders and can escalate to a district manager, and the daily digest lists what is late.
Questions teams ask
Is Easyflow a POS or inventory system?
No. It does not process sales or keep stock. It runs the checklists, approvals and customer requests around those systems, and exports to CSV.
How do I know which stores skipped the checklist?
Give the checklist step a deadline. Overdue steps send reminders and can escalate to the district manager, and Insights shows late steps per process.
Do customers need an account to file a complaint?
No. Public forms work without an account, and the customer follows the request on a tracking page with email updates. Customers never count as users.
Does every store employee need a user?
Anyone inside the company who fills or approves steps is a user. Customers and other outsiders who use public forms or guest steps are not.
Other industries
Bring these routines into one place
Start from the processes above, invite the people involved by email, and send the first request today. One plan with every feature, from $49 a month for 5 users.
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